Appirio's Product Blog

Sunday, November 30, 2008

Release Notes: Appirio Professional Service Essentials - V 0.8

Appirio PS Essentials leverages Salesforce.com's On-Demand Platform to offer core PSA functionality at a fraction of the cost of traditional solutions.

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Appirio Professional Service Essentials - Version 0.8

Known Issues Addressed:
  • Fixed a SOQL error for the Resource Resumes control (when no resources are present in system, provided error)
  • Removed unnecessary references from the help text of some Resource fields
  • Replaced references to 'consultant' with 'resource' in Resource and Project fields
  • Removed unnecessary string literals from the Enter Skills S-Control

Thursday, November 20, 2008

Release Notes: Appirio Professional Service Essentials - V 0.7.7

Appirio PS Essentials leverages Salesforce.com's On-Demand Platform to offer core PSA functionality at a fraction of the cost of traditional solutions.

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Appirio Professional Service Essentials - Version 0.7.7

Added Functionality:
  • Added time-based filtering of available projects in the Timecard UI (based on the start and end dates of the associated Assignments)
  • Added next and previous week buttons to the Timecard object
  • Created a "pop-up" in the Utilization Report for the link: "How does PS Essentials calculate utilization?"
  • Added functionality to allow the Resource Planner to show the assignments in correct order after an edit
Known Issues Addressed:
  • Fixed a known Timecard issue regarding an intermittent dialog box appearance
  • Fixed the handling of assignments with invalid date ranges in the Resource Planner
  • Fixed the column mis-alignment in the rendered Utilization Report results
  • Removed unnecessary references in rendered string literals and field help

Monday, November 3, 2008

Launching Appirio Professional Service Essentials

Appirio PS Essentials leverages Salesforce.com's On-Demand Platform to offer core PSA functionality at a fraction of the cost of traditional solutions.

As a professional services organization here at Appirio, we've had to address our own needs for a PSA solution quickly and with the option to scale. Current options available on the market either didn't provide the value we'd expect, or weren't on-demand (as a serverless enterprise, it's not just a choice, but a mandatory requirement). Our natural progression led us to create the building blocks for what's becoming a full services management tool, using the Force.com platform.

We have been using early versions of PS Essentials to run our own business since we started. In just the last 12 months, our business has grown over 500 percent. We've significantly increased the size and reach of our delivery team and have added subcontractors to our resource pool. The PS Essentials package has helped us scale quickly, and manage a high volume of daily resourcing activity with minimal administrative staff. We've decided to package this powerful solution into a product to provide the same value we see everyday to our customers.

Our intent with PS Essentials is threefold:
  • To solve the core needs of professional services firms at a fraction of the cost of traditional offerings. Our solution builds on the Force.com platform, therefore it eliminates the need to purchase expensive IT infrastructure, lowering both up-front and ongoing costs.
  • Enable customers to get up and running quickly without getting locked into a solution that may not be right for them down the road.
  • To provide existing Salesforce CRM customers with the added value of using this solution to help unify their sales and services businesses, which can improve win rates, client satisfaction and overall utilization.
Information on Appirio PS Essentials is now available today on the Force.com AppExchange or by contacting us directly.

Pricing:
 
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